Privacy Policy
Effective Date: [Insert Today’s Date]01/07/2025
At Life Trybe, your privacy is important to us.
This Privacy Policy outlines how Genetiqe Pty Ltd (ABN [insert ABN if needed]) trading as Life Trybe, collects, uses, stores, and protects your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Who We Are
Life Trybe is a wellness and lifestyle brand offering products, coaching, and educational content through our website www.lifetrybe.com. The business is owned and operated by Genetiqe Pty Ltd, PO Box 6039, Maroochydore QLD 4575, Australia.
For any privacy-related queries, contact us at [email protected].
2. What Information We Collect
We may collect the following types of personal information:
- Name, email address, and contact details
- Billing, delivery, or purchase history
- Information you provide through contact forms, newsletter subscriptions, or course sign-ups
- IP address, browser type, device information, and usage statistics
- Any information you voluntarily provide while interacting with our website or support team
3. How We Collect It
We collect information through:
- Direct interactions (e.g., when you purchase, sign up, or contact us)
- Automated technologies (e.g., cookies and analytics)
- Third-party platforms such as email marketing or payment processors
4. Why We Collect Your Info
We use your information to:
- Process and deliver your orders or services
- Communicate with you about updates, promotions, or support
- Improve your experience on our website
- Deliver personalised content and recommendations
- Comply with legal obligations
5. Disclosure of Personal Information
We do not sell your personal information. However, we may share it with trusted third parties such as:
- Payment processors (e.g., Stripe, PayPal)
- Email marketing services (e.g., Mailchimp, Vbout)
- Web hosting and analytics providers
- Legal or government bodies if required by law
These parties are contractually obligated to keep your information secure and confidential.
6. International Data Transfers
Some of our service providers may be located outside Australia. By using our website or submitting your information, you consent to the transfer, storage, and processing of your data in these jurisdictions, subject to appropriate safeguards.
7. Cookies and Analytics
Our website uses cookies to enhance user experience and gather traffic data through tools like Google Analytics. You can adjust your browser settings to refuse cookies, though some features of our site may not function properly without them.
8. Security of Your Information
We implement reasonable technical and organisational measures to protect your personal data from loss, misuse, and unauthorised access. However, no method of electronic transmission is 100% secure.
9. Access, Correction & Deletion
You may request access to or correction of your personal data at any time by contacting us. We will respond within a reasonable timeframe.
You can also request deletion of your data, subject to our legal obligations to retain certain records.
10. Email Marketing & Opt-Out
By subscribing to our email list, you consent to receive occasional updates and marketing from Life Trybe. You can opt out at any time using the “unsubscribe” link in our emails.
11. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such information, please contact us.
12. Changes to This Policy
This Privacy Policy may be updated periodically. We encourage you to review it regularly. Any significant changes will be announced via our website or email.
13. Contact Us
For questions, access requests, or complaints regarding your privacy, please contact:
Genetiqe Pty Ltd (trading as Life Trybe)
📮 PO Box 6039, Maroochydore QLD 4575
📧 [email protected]
We take all privacy concerns seriously and aim to resolve them promptly and transparently.